Terms of Service

1. Introduction and Acceptance

Welcome to ChainReach, a Web3-native platform that connects brands with creators through smart contract-powered vaults, campaign management, deliverable validation, and analytics tools. These Terms of Service (“Terms”) govern your use of our platform, services, and any related applications (collectively, the “Service”).

By accessing or using ChainReach, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Platform Overview

ChainReach is a creator economy platform that enables:

• Brand–creator collaborations through smart contract vaults on BNB Chain
• Campaign creation, invitations, public campaign discovery, and submission workflows
• Multiple payment models (fixed allocation, CPM / view-based payouts, and affiliate / Shopify commission)
• Automated and manual deliverable validation, payment requests, and escrow payouts in USDC
• Brand dashboards, creator insights, calendars, and performance analytics
• Optional AI-assisted campaign generation and in-app AI assistance (subject to plan limits)
• Subscription billing for certain brand AI and premium features

3. User Types and Responsibilities

4. Campaigns, Invitations, and Marketplace

Brands may create campaigns (vaults) with briefs, deliverables, platforms, budgets, schedules, and payment terms. Creators may join via invitation links or, where enabled, public campaign discovery.

• Invitations: Brands may invite registered creators or discoverable creators using invitation tokens or public invite links. Accepting an invite may create binding campaign participation terms for that campaign.
• Campaign terms: Individual campaign briefs, deliverables, deadlines, and payout rules control the specific collaboration. Where campaign terms conflict with these Terms, these Terms control except as expressly stated in the campaign.
• Public campaigns: Listing a campaign publicly does not guarantee creator interest, quality, or completion.
• Deletion and closure: Campaigns and vaults may be closed, refunded, or deleted only when platform eligibility rules and smart contract conditions are met.

5. Payment Models

Brands may configure one or more of the following payout models for a campaign:

• Custom / fixed allocation: Predefined payout amounts for agreed deliverables, subject to validation and brand approval where required.
• CPM / view-based: Payouts calculated from verified view or engagement metrics, tiers, and caps configured in the campaign. Metrics are derived from platform validation tools and may differ from third-party analytics.
• Affiliate / Shopify commission: Where enabled, brands may connect a Shopify store and configure commission structures and optional product gifts tied to invitations or performance. Order, store, and commission data from the connected store may be used to calculate and reconcile payouts.

Final payable amounts are determined by campaign configuration, validated performance data, brand decisions (approve/reject), and escrow availability. Disputes over calculation or eligibility should be raised through the platform support process before seeking external remedies.

6. Vault System, Escrow, and Smart Contracts

ChainReach uses smart contracts on BNB Chain to escrow campaign funds in USDC and to execute creator payouts and brand refunds. Key aspects include:

• Vault lifecycle: Campaigns move through draft, funded/locked, verification, paid, refunded, and/or disputed states as applicable.
• Brand deposits: Brands fund vaults from connected wallets. Deposited funds are locked for the campaign until released as payouts or refunds.
• Escrow payouts: Approved payment requests may trigger USDC transfers from escrow to the creator's linked wallet, with transaction records and hashes stored for auditability.
• Refunds: Unused or ineligible funds may be refunded to the brand wallet upon campaign expiry, closure, failed verification, or reconciliation, subject to smart contract and platform rules.
• Ledger & history: Vault balances, payment requests, invoices, and transaction statuses (paid, pending, failed, refunded) are available in brand and creator payment views.

Important: Smart contracts are immutable once deployed. While we conduct testing and security reviews, users assume responsibility for understanding blockchain transactions, gas fees, wallet security, and irreversible on-chain transfers.

7. Submissions, Validation, and Payment Requests

Creators submit deliverable links for campaign requirements. Submissions may be evaluated through:

• Automated validation: Third-party tools may fetch publicly available post data (for example, metrics, posting time, hashtags, mentions, and related deliverable checks) to assess compliance.
• Manual review: Brands may approve, reject, or override outcomes for payment requests.
• Payment requests: Validated or pending submissions may generate payment requests that brands can approve or reject individually or in bulk.

Validation results are tools to assist decision-making and are not guarantees of accuracy. Brands and creators remain responsible for ensuring campaign compliance, content legality, and platform-specific terms of the underlying social networks.

8. Financial Terms and Billing

9. Dashboards, Insights, and Analytics

Brands and creators may access dashboards and analytics derived from campaign, submission, vault, and profile data, including:

• Campaign health, payout status, ROI, and related operational metrics
• Creator insights such as niche/genre mix, engagement signals, and audience summaries
• Earnings, pending balances, and transaction history for creators
• Calendar views based on campaign schedules and deadlines

Analytics are provided for informational purposes and may be incomplete, delayed, or approximate. They do not constitute financial, legal, or investment advice.

10. AI Features

Where enabled, ChainReach may offer AI-assisted campaign generation, playbooks, and an in-app assistant. By using these features you acknowledge that:

• Prompts and generated outputs may be processed by third-party AI providers
• Outputs can be inaccurate, incomplete, or unsuitable; you must review before use
• Usage may be limited by subscription plan or rate limits
• You remain solely responsible for campaign content, legal compliance, and payouts

11. Content Verification and Intellectual Property

Our verification systems and brand reviews may assess:

• Post authenticity, posting windows, and required mentions or hashtags
• Deliverable completeness against campaign requirements
• Engagement and view metrics used for CPM or performance payouts
• Signals related to bot activity or inauthentic audiences

Intellectual Property: Creators retain ownership of their content while granting brands the usage rights specified in individual campaign terms. Brands retain ownership of their campaign briefs, trademarks, and materials. You grant ChainReach a limited license to host, display, and process content as needed to operate the Service.

12. Third-Party Services and Integrations

The Service may integrate with third parties, including social platforms used for content delivery, Shopify for affiliate campaigns, payment processors for subscriptions, content-validation providers, AI providers, and blockchain networks. Your use of those services is also subject to their terms and privacy policies. ChainReach is not responsible for third-party outages, data accuracy, or policy changes.

13. Prohibited Activities

14. Risk Disclosure and Disclaimers

15. Privacy and Data Protection

We collect and process personal and business data in accordance with our Privacy Policy. This includes account data, wallet addresses, campaign and submission data, validation results, vault transactions, analytics, AI prompts/outputs, and integration data (such as Shopify store information where connected). See the Privacy Policy for details.

16. Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms. Upon termination:

• Active vaults will be processed according to their current status and smart contract rules
• Outstanding payment requests will be resolved per escrow and campaign terms
• Subscriptions may be cancelled according to billing provider rules
• Account data may be retained for compliance and audit purposes
• Users may appeal termination decisions through our support system

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of United States of America. Disputes will be resolved through binding arbitration, except for intellectual property disputes which may be brought in court.

18. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated through the platform and email notifications. Continued use of the Service after changes constitutes acceptance of the new Terms.